Our Service

LENSNLED provides customers with comprehensive services. Service is a system and a procedure that has been followed by all employees of our company. We always adhere to the service belief of customer needs first and customer satisfaction as the most important, providing customers with pre-sales, sales, and after-sales services, and establishing a customer service support system that effectively guarantees our sustainable development, enhance solid relationship with partners , to achieve the development, mutual prosperity and win-win goals.

Presale Service

Pre-sales service is about creating a customized, comprehensive, project planned solution. By working closely with the customer, considering all aspects of their requirements, and leveraging the expertise of engineers, it paves the way for a successful project implementation and a satisfied customer.

In sale Service

our in-sale service approach is centered around transparency, quality, and timely delivery. By allowing customer participation, supervising installations closely, and adhering to strict standards of contract requirements and relevant national department standards.

 , we aim to exceed customer expectations and establish long-lasting partnerships based on trust and mutual success.

After-sales service :

From the date of product installation, we still provide customers with software and hardware product and accessory maintenances, and provide good technical supports and preferential spare parts.

we aim to build a lasting relationship based on trust and customer satisfaction.

- Warranty period
- Efficient Service time 
- Maintenance commitment after the warranty period